FREE SHIPPING ON ORDERS OVER $49
FREE SHIPPING ON ORDERS OVER $49
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FAQ

FAQ

How do I place an order?

Look through our website using the menus or click on the collections on the Home Page.   Find the Cool and Creative Product(s) your looking for and click the "Add to Cart" button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number and periodic tracking updates. 

What are your shipping times?

US Shipping Time Estimates
Shirts: 7-14 Days

Other Products: 20-30 Days

* Note: (U.S. ONLY) We will replace the item or offer a refund if you haven't received your order after 60 days of purchase.

International Shipping Time Estimates

Shirts: 10-20 Days
Other Products: 20-30 Days

* Note: (International ONLY) We will replace the item or offer a refund if you haven't received your order after 90 days of purchase.

Do you deliver products Internationally?

PetSpace Online ships many products worldwide each day. 

How is my order Packaged?

For logistical reasons, items are shipped in various types of containers. Most ship in the latest protective bag style, while other items (and in some cases same purchases will be combined all in one.  However if you specify that the order must be shipped together, we promise to deliver.  Please keep in mind that the shipping times maybe adjusted to fulfill this request.  

If you have any other questions, please email Customer Support at acedezigns.shop@gmail.com and we will do our best to help you out.

How do I determine sizes?

For your convenience we have a sizing chart available on most products, displaying the size measurements. Also some products have lengths in the images we provide.  But if you have questions just email our Customer Support Team at acedezigns.shop@gmail.com and we will be glad to help you select the best size.

Discounts

Discount coupons cannot be combined with any other discount or promotion. These are limited time only promotions, so we can't offer additional discounts with it.

How secure is my personal information?

Ace Dezigns strives to protect your personal information when you checkout and purchase from our online store. We use reputable security software to secure all information.  Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction.  

 Where do you find your products?

Once we find the coolest, trending, and most creative products around, our purchasing department secures these items from different places. By sourcing our products from different places all over the world it allows us to bring you the best and most unique variety.  This includes, but is not limited to: United States, Canada, Europe, Australia, Korea, Japan, & China. If you have a question as to the origin of our product please free to ask us before you purchase.